Rātā Foundation doesn’t collect a large amount of personal information about individuals but, where we do, we treat it with care and respect.
“Personal information” includes but is not limited to: your name, email address, mailing address, phone number, user name, date of birth, contact preferences, online activity logs related to our website, IP addresses, cookie, device, browser and operating system identifiers, internet tags, location and navigational data provided by your connection, server addresses, top-level domain names, dates and times of visits to the website, pages accessed and documents downloaded, interactions with tools and advertising, previous websites visited, and the type of browser used.
Collection and Storage of Personal Information
We may collect and store your personal information in the following circumstances:
1. when you voluntarily provide information to us, for example:
- when you complete forms on this website (including registration forms, application forms and other forms);
- when you create, modify, or use any accounts or registered user facilities available through this website;
- when you submit questions, comments or other communications to us.
2. as you navigate through the website, certain information may be passively collected (that is, gathered without your active participation) using various technologies and means, including technical information and usage information individual to you.
Use of Personal Information
The personal information we collect will be used to provide services you have authorised or requested. We may also use personal information collected by us to:
- assess, fulfil and monitor applications for funding;
- carry out internal research and development, including planning for future funding;
- prepare communications in respect of funding outcomes and case studies (where possible, we will anonymise personal information for this purpose);
- verify your identity and assist you in case you forget your password or login details;
- respond to any requests or correspondence from you;
- manage and improve this website and any related services;
- carry out internal research and development;
- provide you with information about a service that you are using (including critical updates and announcements);
- reduce the need for you to repeatedly enter the same information;
- customise this website to suit your particular preferences and interests;
- where you create a message using this website (for the purpose of sending that message to us, or to any other recipient specified by you), send that message;
- analyse website usage, trends and statistics;
- with your permission, supply you with further information concerning products and services which may be of interest to you; or
- carry out any other use that is authorised by you or is notified to you at the time of collection.
Disclosure of Personal Information
- where disclosure is connected to the purpose for which it was collected, for example, in an online application;
- where we have given you notification of the intended use or disclosure and you have not objected to that use or disclosure;
- we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for national security in the performance of their functions;
- we believe that the use or disclosure is reasonably necessary to enforce any legal rights we may have, or is reasonably necessary to protect the rights, property and safety of you, us, or others; or
- we are required or permitted by law to disclose the information.
- our stakeholders, such as community groups, charitable trusts or our trustees, for the purpose of assessing, fulfilling or monitoring funding applications or otherwise managing our business.
Please also note that we may share the information we collect in an anonymous form, for example from surveying or tracking information, with advertisers or other third party partners. However, we will not sell or disclose personal information about you as an individual to any third party or entity outside of Rātā Foundation or its related entities for marketing purposes.
Third Party Websites
Storage of Personal Information
Your personal information is collected by Rātā Foundation and may be held by Rātā Foundation, (Ground Floor, 4 Hazeldean Road, Christchurch 8140) or any other associated entities or service providers to Rātā on secure servers. The information collected on, or through, our website is stored on secure servers by trusted data storage providers.
In accordance with the Privacy Act 2020, Rātā may store your personal information for as long as it may lawfully be used by Rātā Foundation.
No data transmissions over the internet are completely secure. Accordingly, we cannot ensure the security of information transmitted from or to you. However, once we have received your personal information, we will use reasonable efforts to protect the information against loss or misuse, and against unauthorised access, use, modification, or disclosure.
We believe that privacy is everyone’s responsibility. Our employees have been trained to understand the Privacy Act and we all adhere to a number of policies and practices designed to ensure that your personal information is safe and secure. For example, we:
- expect our employees to access and use personal information only for legitimate work purposes;
- have clear policies in place to manage the transmission of personal information and the use of portable devices, such as smartphones and tablets;
- ensure that all hardware we use is password protected and enabled with an auto-lock function; and
- have a clear procedure for responding to and managing any data breaches that affect the personal information we hold.
- Ideas, Suggestions and Commentary Property of Rātā Foundation
By using our website, you agree that any ideas, suggestions or comments you provide to Rātā Foundation through this website will be treated as non-confidential and non-proprietary to you. Such ideas, suggestions, and comments will become the exclusive property of us and may be used by us in whole or in part in any matter whatsoever without notice or compensation to you.
Right to Access and Correct Your Personal Information
You have the right to access, request or correct the personal information that we hold about you at any time by contacting our Privacy Officer at email@example.com, writing to The Privacy Officer, Rātā Foundation, PO Box 1440, Christchurch 8140 or ringing 0508 266 878
Whichever way you make your request, we must take steps to ensure that you’re authorised to do so. Please understand that we must do this in order to protect your privacy.
The Privacy Act permits us to withhold personal information from you in certain circumstances, such as where the information is commercially sensitive or legally privileged. We might also refuse to provide you with information that is also about other people if we think this would be unwarranted. If we withhold information from you, we’ll tell you why.
We’re required by the Privacy Act to make a decision on your request – and convey this to you – within 20 working days. Where we cannot make a decision within 20 working days, we’ll let you know and explain why
Questions or Complaints
If you have a concern about the way we’ve handled your personal information, let us know. You can speak with our Privacy Officer using the contact details set out above and we’ll try to resolve your concerns.
If we can’t resolve your complaint for you, then you have the right to make a complaint to the Office of the Privacy Commissioner by:
- completing an online complaint form at www.privacy.org.nz; or
- writing to the Office of the Privacy Commissioner, PO Box 10-094, The Terrace, Wellington 6143.
Your use of our website is subject to our Terms and Conditions.