Nuk discusses how Rātā demonstrates Aroha ki te Tangata - Love and Care for All People—through their mahi.

He highlights that mistakes have been made along the way as Rātā engaged with Māori, but the success of the journey can be measured by the willingness of the Rātā board and staff to step outside their comfort zone and listen and learn—taking up the wero—and enabling their cultural confidence to support them when they go out into the community.